FAQ
1. What types of yoga mats do you offer?
We offer a wide variety of yoga mats, including eco-friendly, non-slip, extra-thick, travel, and premium mats. Each mat is designed to provide comfort, support, and durability for all levels of practice.
2. Are your yoga mats environmentally friendly?
Yes! We carry mats made from eco-friendly materials such as TPE (Thermoplastic Elastomer) and natural rubber. These materials are free from PVC, phthalates, and other harmful chemicals, making them safe for both you and the planet.
3. How do I clean my yoga mat?
We recommend wiping your mat with a damp cloth and mild detergent after each use. For deeper cleaning, you can use a yoga mat spray or a gentle cleanser. Always allow your mat to air dry fully before rolling it up again.
4. Do you offer free shipping?
We offer free standard shipping on orders over a certain amount. Please check our shipping policy for detailed information on shipping fees and delivery times.
5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order status on the courier's website.
6. What should I do if my yoga mat arrives damaged?
We strive to ensure that all products arrive in perfect condition. If your yoga mat arrives damaged, please contact our customer service team within 7 days of receiving your order. We will guide you through the return process or provide a replacement.
7. Can I return or exchange my yoga products?
Yes, we offer a 30-day return policy on most products. To return or exchange an item, it must be unused, undamaged, and in its original packaging. For more details, please refer to our Returns & Exchanges policy.
8. Do you sell yoga props like blocks and straps?
Yes! In addition to yoga mats, we offer yoga blocks, straps, bolsters, and other accessories to enhance your practice. These props are available in different sizes, materials, and colors.
9. Can I use a yoga block for more than just yoga?
Absolutely! Yoga blocks are versatile and can be used for stretching, Pilates, strength training, and even as a cushion for meditation. Their sturdy design makes them a great tool for improving balance and stability in various exercises.
10. What’s the best yoga mat for beginners?
For beginners, we recommend a medium-thickness yoga mat with a non-slip surface for better stability. It’s also a good idea to choose a mat with extra cushioning for joint support. We have several beginner-friendly mats in our collection.
11. How can I contact customer service?
You can reach our customer service team via email at [email protected] . We’re here to help Monday through Friday from 9 AM to 5 PM.
12. Are your yoga props suitable for all levels of practice?
Yes! Our yoga props, such as blocks, straps, and bolsters, are designed to support practitioners of all levels, from beginners to advanced. These props can help improve alignment, flexibility, and strength during your practice.
13. Do you offer any yoga bundles or kits?
Yes, we offer several yoga bundles and kits, which include a combination of mats, props, and accessories at a discounted price. These are perfect for those who want to get everything they need in one convenient package.
14. How can I stay updated on new products and promotions?
You can sign up for our newsletter to receive updates on new arrivals, special promotions, and upcoming sales. Follow us on social media for the latest product launches and yoga tips!