Return & Exchange

Items must be in original condition with proof of purchase.
Items must be in original condition with proof of purchase.

We hope you love your yoga products! If for any reason you are not completely satisfied, we offer a hassle-free return and exchange process. Please review our policy below:

1. Eligibility for Returns & Exchanges

  • Return Window: We accept returns and exchanges within 30 days from the date of purchase.
  • Condition of Items: Items must be unused, unopened, and in their original packaging to be eligible for return or exchange.
  • Non-returnable Items: For hygiene and safety reasons, we cannot accept returns or exchanges on opened mats, socks, or other intimate items.

2. How to Request a Return or Exchange

  • Contact Us: Please reach out to our customer service team at [email protected] within 30 days of receiving your order.
  • Provide the following details:
  • We will then guide you through the return/exchange process and provide a return shipping label if applicable.

3. Return Shipping

  • Return Shipping Costs: Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
  • Exchange Shipping: We will cover the shipping costs for exchanges of defective or incorrect items.

4. Refund Process

  • Once we receive the returned items, we will inspect them to ensure they meet the return criteria.
  • Refund Method: Refunds will be issued to the original payment method, and may take 7–10 business days to process.
  • Partial Refunds: If the returned item does not meet the return requirements (e.g., is opened or used), we may issue a partial refund or offer store credit.

5. Defective or Damaged Items

  • If your item arrives damaged or defective, please contact us within 7 days of delivery.
  • We will provide a full refund or replacement at no additional cost, and cover the return shipping.

6. Exchanges

  • If you would like to exchange an item for a different size, color, or product, please contact us for assistance.
  • Items that are exchanged will be processed once we receive the original item back in its unused condition.

7. Final Sale Items

  • Items marked as Final Sale or Clearance are not eligible for return or exchange.

8. Contact Information

If you have any questions or need further assistance, please don’t hesitate to reach out: